Intro to Mahj at Jenna White

Cancellation Policy

At Mahj + Miami, every event is thoughtfully designed — from curating tables to styling every seat for a fun, fair, and fabulous experience. To keep the vibe smooth and respectful for all players, we kindly ask that you please review the following: 🔸 Cancellations We do not offer refunds for cancellations. If you cancel 48+ hours before an event, we’re happy to allow you to reschedule your spot at a future lesson/event of equal value (pending availability). This credit must be used within 60 days of the original event date, otherwise it will expire. ***Cancellations made within 48 hours of the event are non-refundable and not eligible for credit.*** Please understand that last-minute cancellations affect seating arrangements and disrupt the flow of the event for everyone. 🔸 Life Happens We get it — sometimes life goes a little crak-y. In the case of illness, emergencies, or unexpected situations, please reach out. While we can’t guarantee credits, we will evaluate on a case-by-case basis with care and compassion. 🔸 Table Seating We do our best to accommodate seating preferences and aim to place all players at traditional 4-top tables. However: Due to unforeseen circumstances such as no-shows or last-minute cancellations, we may need to adjust the seating chart to ensure all players can be included. Depending on registration, some games may be played with less than 4 players. Occasionally, you may be seated at a larger communal table alongside another group of 4. While we strive to seat players of similar skill levels together, we can’t always guarantee perfect pairings — thank you for your flexibility and spirit of play! 🔸 Running Late Please arrive on time. If you're more than 15 minutes late, you may be asked to sit out that round to avoid interrupting gameplay. Your punctuality helps keep the table experience smooth for everyone. 🔸 Group Play Guidelines: Individual house rules do not apply. We follow the official guidelines of the National Mah Jongg League (NMJL) to ensure consistency and fairness for all players. Please note that we do not use blank tiles or variations outside of NMJL rules. 🔸 End-of-Event Policy
: We’ll provide a 15-minute notice before the event ends to allow for wrap-up. While you're welcome to stay and mingle, we kindly begin collecting and packing up all Mahj + Miami materials at that time - including tiles, racks, and mats. If you'd like to continue playing after the event, you’re welcome to bring your own tiles.